Stay the Course Wellness and Counseling we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase services or products, or engage with our offerings.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing information

• Location (city/state)

• Intake or onboarding information

• Emergency contact information (for counseling services)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

This information is used for analytics, site functionality, and security.

2. How We Use Your Information

We use your information to:

• Provide counseling, coaching, memberships, and digital products

• Process payments and manage subscriptions

• Communicate about services, updates, or support

• Maintain records and documentation

• Improve website functionality and user experience

• Comply with legal, ethical, and professional obligations

We do not sell or rent your personal information.

3. Counseling vs. Non-Clinical Services

Counseling Services

Information collected as part of licensed counseling services is protected by applicable confidentiality laws and professional ethical standards. Additional privacy protections may apply and are outlined in your informed consent documents.

Coaching, Memberships, and Digital Products

Information collected for coaching, educational programs, memberships, or digital products is not protected by HIPAA, though we still take reasonable steps to safeguard your data.

4. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Improve website performance

• Track usage analytics

• Remember preferences

You may disable cookies through your browser settings, though some website features may not function properly.

5. Third-Party Services

We may use trusted third-party platforms for:

• Payment processing

• Email communication

• Website hosting

• Client portals

• Course or membership delivery

These providers only receive the information necessary to perform their services and are required to maintain appropriate security measures.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can guarantee absolute security.

By using this website and services, you acknowledge the inherent risks of electronic communication.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain records

• Meet legal, ethical, and tax requirements

Counseling records are retained according to professional and legal standards. Non-clinical data is retained as needed for business operations.

8. Your Rights

You may:

• Request access to your personal information

• Request corrections to inaccurate data

• Request deletion of non-required data

• Opt out of non-essential communications

Requests can be made using the contact information below.

9. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent where required by law.

10. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website indicates acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or your information, contact:

Stay The Course Wellness
sarahrunk@gmail.com